Pay outs

[Louie45]

My pay out since January 1,2023 not yet sent to us. We contact airbnb support but until now they cannot resolve issues always answered me will forward my concern to proper department. Im from Philippines

[Sudsrung0]

@Louie45 

Have you received payments in the past? 

[Helen427]

Hello @Louie45 
Did you ask or receive any information, or an email explaining why you were not been paid?

Ask Customer Services why they are not paying you.

Ask for the full name and contracted 'Agents' name and Business details so you can contact them back and speak to the same person.

As Hosts, we have the right to know who we are speaking with and has access to our financial and other personal and Government documents, should that be what they are requesting.

All the best

[Jenny]

Hi @Louie45 

I've passed your details over to the relevant team to see if we can get you a resolution on this.

Hopefully someone will be in touch, and I'll update you if I get any information back.

Jenny