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Payout To Closed Bank Account

‎01-04-2026 09:43 AM
Megan1566
Level 1
‎01-04-2026 09:43 AM

Payout To Closed Bank Account

Hello!

I inadvertently listed a bank account that I had closed months back for my payout.  Now guest has paid and left but I don’t have any $$$!  Have opened multiple tickets but no one is able to help.  I need to track the wire transfer that has been made to me to show that it didn’t ever get to my bank account.  How can I escalate such a ticket?

‎01-04-2026 09:43 AM
1 Reply 1
‎08-04-2026 08:48 AM
Emilie
Community Manager
Community Manager
‎08-04-2026 08:48 AM

Hi @Megan1566, 

 

I'm sorry to hear you were having some difficulties getting your latest payout!

 

Have you received the funds now, or heard more from the Support team?

 

Let us know how you get on please 🙂

 

Emilie 

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Merci de jeter un oeil aux Principes du Community Center/ Please follow the Community Guidelines

‎08-04-2026 08:48 AM
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