Pre-Approval pricing
02-12-2021
06:17 PM

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02-12-2021
06:17 PM
Pre-Approval pricing
Hi,
I have pre-approved a stay over NYE and every time I revisit the reservation, the price has changed. The customer still has 22 hours to accept the booking but I am unsure why the price is changing, and I'm worried that she will pay when the price has dropped below the originally agreed rate. How can I prevent the price from decreasing until she finalises the booking?
Thanks in advance,
Lauren
02-12-2021
06:17 PM
2 Replies 2
02-12-2021
06:40 PM

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02-12-2021
06:40 PM
To my knowledge:
A pre-approval will fix the dates and price for the guest as calculated at the time the inquiry was received.
https://www.airbnb.com/help/article/1358/what-happens-if-a-guest-doesnt-respond-to-my-preapproval
BTW You can also retract a pre-approval if you change your mind and sent a special offer instead.
02-12-2021
07:40 PM

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02-12-2021
07:40 PM
Thank you very much @Emiel1 - I think it was an issue with the software I was using to manage my bookings. It changed the host fee from 3% to 15%. Thanks again for your help.
02-12-2021
07:40 PM

