Firstly, it's by law that all commission that paid to oversee company for service need the RFI form for tax regulation.
Booking and other platform has the form ready on their front page for download. However, it's a huge pain to ask it from airbnb if that's even possible.
Previous year, I tried to asked this for 10 times. It's interesting that I get nothing but my account almost closed because I didn't reply to one of their "specialist" while their "specialist" forget or totally overlook my 10 inquires, sending them to zombie or close. After many calls, finally I get the file....
Again for the year 2020, I tried to ask them again and yes, it takes many times and non of the "specialist" can give any answer whatsoever. All the following message are repeating them again.
I'm sorry but I will have to forward you to a specialist who can help solve this issue for you. You will not have to create another ticket as I'll pass on all the required information to an agent.
Or
Our team don't handle this kind of issue. It is done by the other department.
I have made a follow-up to make sure that this concern will be addressed the soonest. Thanks for your patience.
OR
I've forwarded your inquiry to a member of my team who can better assist you. They'll be getting in touch with you soon.
In the meantime, please feel free to respond to this message with any further questions or concerns.
Actually, in the meantime, they will go away and never reply to the conversation and I will have to start all over again.
I'm exhausted and feel ashamed for such an non-responsive service and nauseating attitude toward tax regulation.
I'm wondering how are you hosts get the form? Can someone really come out and try to solve problems that thousands of hosts need?
