Rates per night during stay

John2156
Level 2
Queensland, Australia

Rates per night during stay

I can’t see the nightly rate I have charged a guest during their stay in my calendar. It just shows the full amount. I need to refund one of their nights stay due to an incident. Can anyone tell me how to access this information? Thanks 

1 Reply 1
Huma0
Level 10
London, United Kingdom

@John2156  I'm not sure you can access this info, but I could be wrong. Maybe someone else knows more about this.

 

I find that the nightly rate shows on the calendar until a guest books and then it will just show the total amount of the booking. On the message thread for the booking, you only see the number of nights x average nightly price. I would normally just use the average price for any refunds as I don't think the guest sees it broken down differently.