Here is where our Service Fees are been spent.
Have a read of the latest involving Telus / Jeffrey Puritt in News online and what's been really happening behind the scenes with Outsourced to unknown 3rd parties scattered throughout various countries world wide and ABB Customer Services, amongst other businesses Customer Services
Telus, who purchased and took over Voxpro who were ABB Customer Service agency which was based in Ireland in 2019, received a very sizable sum of monies from Canada for Emergency Wage subsidies during Covid, where they are understood to have there Head Office, according to this article in February 2021 -
"Telus $38.6 million in support payments as part of the Canada Emergency Wage Subsidy (CEWS)."
The number of Contracted agents with Telus from information in public archives has skyrocketed to over 50,000 and upwards of 70,000 so one can only imagine how little education from Telus they had relating to Airbnb Policies and it raises questions about the level of competency with understanding ABB Policies which have been ignored and our legal rights not been respected.
Whereas previously ABB Customer Support was primarily based in Ireland and was directly overseen by ABB staff from what we are lead to believe.
The full article is in this link / Title in thestar news media - Rogers, Bell & Telus collected more than $240 million from Canada's wage subsidy program
https://www.thestar.com/business/rogers-bell-and-telus-collected-more-than-240-million-from-canada-s...
Rogers, Bell and Telus collected more than $240 million from Canada’s wage-subsidy program — and Bell and Telus raised shareholder payouts
Layoffs at Bell and Rogers plus ongoing dividend payments draw criticism from industry watchers who say federal program didn’t save jobs at the big three telecoms.
Feb. 8, 20213 min read A man speaks on a mobile phone outside Rogers Communications Inc.‘s annual general meeting of shareholders in Toronto on April 22, 2014. Rogers, like its major peers among Canadian telecoms, took cash from the CEWS program and then laid off staff and paid out dividends.Darren Calabrese / THE CANADIAN PRESS
By Christine Dobby Business Reporter Canada’s big three telecom companies have collectively received more than $240 million from the fede...
According to the most recent filings in provincial lobbyist registries, Bell has received $122.9 million, Rogers $82.3 million and Telus $38.6 million in support payments as part of the Canada Emergency Wage Subsidy (CEWS).
Since the beginning of the pandemic, the three companies have continued to pay out regular dividends to shareholders; Bell and Telus have announced increases to their annual payouts. Both Bell and Rogers have also laid off workers at their hard-hit media divisions.
There's also invaluable information in there SEC Reports over the years including since they purchased Voxpro which it appears as if that's when many of us noticed a decline in the application of ABB Policies and application of our Legal Rights enshrined under Laws by ABB Customer Services.
It's overdue these contracts were investigated in depth and if they have been a failure of Services and contractual obligations to ABB Consumers in general terms.
How many of the cases that have been though DPC and our own not been paid, Tech glitches, trialing of new interfaces, Retaliatory Reviews not removed etc have all tied back to the Customer Service people who are not versant with ABB Policies and the use of the words 'may' and other known Legal Terminology, or because they simply do not have any authority to access our full files or make these changes?
From Silicon Angle 10 MAY 2024 - Jeffrey Puritt has stepped down from CEO - interesting comments he has made about AI.
Telus International CEO delivers blunt assessment of firm’s performance: ‘very disappointed’
@Inna22
@Sarah977
@Archana15 @Niklas24 @Ian-And-Anne-Marie0
@Emiel1
@Lenore22
@Fred13
@Lawrene0
@Jessica-and-Henry0