Log In  

Refund

‎19-10-2020 06:35 AM
Eric4709
Level 1
‎19-10-2020 06:35 AM

Refund

How do I  refund a customer 

‎19-10-2020 06:35 AM
0 Likes
1 Reply 1
‎19-10-2020 07:38 AM
Charles224
Level 10
‎19-10-2020 07:38 AM

@Eric4709 you shouldn't have to refund anyone - the guest should be able to do that.

Perhaps you can be specific about what happened? 

There are many very experienced hosts on this platform who may have gone through a similar situation and they can give you advice.

Good luck

Cheers, Charles

‎19-10-2020 07:38 AM
0 Likes

More from Help with your business

Primer huésped

Hola! Mi primer huésped resultó no ser lo que esperaba, debi...
Hola! Mi primer huésped resultó no ser lo que esperaba, debido a mi poca experiencia ofreci un gran descuento para mi primer ...

Since change

Am I the only one who has had plenty of views but lower book... Latest reply
Am I the only one who has had plenty of views but lower bookings after they've changed the service fee structure than I did b... Latest reply

Email regarding Alabama Lodging Tax

Hi. I received the attached email stating that as of Septemb...
Hi. I received the attached email stating that as of September 15, 2026, Airbnb will no longer collect and remit lodging taxe...

Co host

am looking for a co host for my 1bhk and one studio propert... Latest reply
am looking for a co host for my 1bhk and one studio property in jagatpura jaipur. Please conatct me if anybody is interested... Latest reply

More tools to help you meet your goals

Resource Center

 Explore guides for hospitality, managing your listing, and growing your business.