SCAM?

[Blake212]

I just got a phone call from the phone number I have saved in my phone as AirBnB Superhost Support. They insisted my account had been hacked and that I needed to set up a temporary payout method. I got burned in the spring from the 415 number that others reported. Has this scam been perfected to clone the support number? 

In addition, earlier this month the minimum payout amount was changed by someone to $50k instead of $50. I manually changed it back because so many payouts were being held back. 

[Patricia2526 · Accepted solution]

Hi @Blake212 

Scammers have become more sophisticated and can now spoof (clone) official-looking numbers.

Airbnb will never call you to ask for payout details, banking info, or to set up a “temporary payout method.” That’s a clear red flag.

Go to Airbnb directly  do not click any links or respond to texts/calls.

Open the Airbnb app or website, log in securely, and go to:
→ Profile → Account → Login & Security → Devices and Recent Login Activity
Remove any devices or sessions you don’t recognize and report this directly to Airbnb.

Enable 2-step verification (2FA) if not already on.

[Joan2709]

@Blake212 

....and change your password