SERIOUS GLITCH IN PRICING COMPUTATION?

[Richard-And-Cherry0]

i just sent the Airbnb Help Center a message about a serious concern.  I wonder if anyone has noticed it too. This is what my message to ABB stated "I have a very serious concern. I found a big discrepancy in the price computations when a potential guest views my listing from a computer (or laptop) VERSUS a mobile phone (or app). I took screenshots of my listing for a possible 7 day reservation for 4 guests. When a customer views it from his/her laptop, the booking price is about 13thou. While on the mobile app, its only showing 9thou. That's a real big difference! I realize the 9000 price is only for 2 guests which made me conclude that the mobile app is not adjusting the rental price to include the 2 additional guests. That could create a really big miscommunication problem between the host and customer. Can you please raise this concern right away with the proper department or group on Airbnb to get the problem looked at and have it fixed. Thank you." 

 These are screenshots of the same property listing with the same dates (Sept 7th to the 14th) and same number of guests which is 4.  But very different prices.  Am I right to think that there's something wrong with their mobile app computation?  

[Joan2709]

@Richard-And-Cherry0 

You have an additional guest fee after the 2nd guest. Be sure your are entering the same dates and number of guests when doing comparisons between the desktop and App (phone):

"That's a real big difference! I realize the 9000 price is only for 2 guests"

Because of your additional guest fee after 2 guests, the rate shown to guests will depend not only the dates chosen, but also how many guests are indicated when searching:

[Shelley159]

Hi @Richard-And-Cherry0 

Like @Joan2709 , I think the difference more than likely had to do with not performing the exact same search on both devices. I wanted to check for you too, but when I tried to access that listing all the dates were blocked.