Hey there fellow Airbnb hosts,
I hope this message finds you well amidst your hosting adventures! ๐ I am reaching out to all of you wonderful hosts to get your honest opinions.
We're in the early stages of exploring the possibility of introducing an AI chatbot to assist with guest inquiries and support. The idea is to provide quick and efficient responses to common questions, ensuring our guests feel well taken care of, even during odd hours.
Now, before anything solid takes shape, I truly value your insights and concerns. I'm not here to make a sales pitch or anything like that โ I'm genuinely interested in understanding your thoughts on this. What do you think about the concept of an AI chatbot as a supplement to our existing support system? Are there any potential pros or cons that come to your mind?
I know that the personal touch and human interaction are key aspects of the Airbnb experience, and I totally resonate with that. Our aim would be to strike a balance between the convenience of quick responses and the warmth of personal assistance.
If you have a moment to spare, I'd love to hear your take on this. Please feel free to share any concerns, ideas, or suggestions you might have. After all, it's the collective wisdom of hosts like you that will shape the future direction of this endeavor.
Thank you so much for taking the time to read this and for being an amazing part of our hosting community. Your feedback means the world to us as we embark on this journey to provide even better guest support. ๐
Warm regards,
Hasan