Still no refund five weeks later

[Victor3474]

i had a booking it was cancelled last second. 

the money was out of my account already but still not refund five weeks later

 [Title updated by OCM to make it relevant to the post]

[Mike-And-Jane0]

@Victor3474 did the host officially cancel the booking Airbnb? I am wondering if they sent a message cancelling it but didn't actually cancel it.

[Bhumika]

Hi @Victor3474 , have you contacted Airbnb Customer Support to know more about it?