There should be a class action lawsuit on AIR COVER

[Brittini0]

If you research air cover you’ll read hundreds of host stories just like mine. 

people agree to open up their homes to strangers under the marketing ploy that is 1 million dollars of air coverage for potential damages only to be completely ignored and unsupported for months when they actually need that coverage. It’s a gimmick and a scam and legal recourse is in order! 

26 seconds ago

I have had an almost identical situation but it’s now been MONTHS that the air coverage revolutions team has had my case and co to use to do nothing to support me in a resolution. It’s been 3 months and they continue to say “they’re still reviewing my case” yet they imposed a very tight deadline for me to provide all of the following proof for the damage:

- before/after photos 

- original receipts

-replacement receipts 

- professional incident reports 

- professional repair reports (some items they asked for THREE different professional quotes) 

- age of item 

after complying with all requests they’ve offered zero progress or resolution or reimbursement for thousands of dollars worth of damage that my very first Airbnb guest did to my home and my property. It’s crippling to hosts who trust this system to protect them when things go wrong because ever since the new air coverage platform was launched- it’s evident they were trained to evade hosts and not provide legitimate payouts for incidentals. 

[Elaine701]

I'm sure Airbnb has largely covered themselves legally with respect to "Aircover" in the fine print, so it would be wise to pay a legal expert to analyze the chances of a lawsuit ever going to court. 

Nonetheless, perhaps a regulatory authority might have a few questions about the promise vs. reality? False advertising? I think there may be a pretty good case for deceptive advertising (?)