Toronto / Airbnb cancelling STR again

[Andrea6480]

2 times already Airbnb has notified us that our registration has been denied by the City of Toronto.

We call the city and no issues on their end.

Can fix the listing, but can create another one and everything is fine.

Then it happened again.  July 4th and  12th.

Again city claims nothing wrong.  We have only had it since June 21st after they came for an inspection of the property.

It is frustrating and a terrible experience for both guests and myself.

Does anyone know if there is a fix/work around for this issue.  It has to be an airbnb issue and they do absolutely nothing about it.

They just simply send us a link on how to register with the city of toronto and close the case saying it is resolved.

These supervisors are horrible, never helpful at all in our 3 years on the platform.  They must get paid by the resolved case because that is all they say each time but do absolutely nothing.

Any help is appreciated.

[Paula]

Hey @Andrea6480, Since our Community Center is a great way to connect with hosts worldwide, it might take some time for hosts in Toronto to come across your post. Therefore, I would like to suggest joining a Local Host Club in Toronto to connect with fellow local hosts. 👉Here is the link

Good luck,

[Tara946]

The same thing is happening to me... City of Toronto is beyond corrupt! Dummies can't even respond to their support email for more than 2 months.... this needs to be taken to the PRESS!