WWYD: Corona Discount Request

Kelly149
Level 10
Austin, TX

WWYD: Corona Discount Request

Hello Fellow Hosts, curious if you'd be willing to share how you would have responded to this message that came in yesterday?

 

"Hi Kelly,

My name is ******* and I love this place so much! We are bringing a girls long weekend ages up u til 80. My question to you is that I lost my job because of coronavirus and I’m on disability. Is there any chance of any discount that we could apply to our reservation? Thank you for the consideration. ********"

 

This was an Inquiry from a brand new user located 5 states away from me, for 3 guests, 4 nights in the last weekend in July. The listed rate was probably $20-50 less/night than it would have been in a normal summer. Who knows if anyone will be traveling in July and/or what the supply/demand housing market will look like then. Our state is currently about 50% open.

 

What would you have said????

45 Replies 45
Ann783
Level 10
New York, NY

I spent the last few days adding up every cent we spent on maintenance and home improvements. Sobering. I will offer some discounts during the slow season and I like to reward returning guests with a discount. We are leaving 24 hours between stays (down from 48 hours). Cleaning costs are going up. Really not interested in hosting bargain hunters.