@Sherif24 You have posted this on what is just a dicussion forum for hosts and guests, this is not Airbnb customer service. You'll need to contact Airbb directly to find out what is going on with your payout method so they can hopefully resolve it for you.
If your guests paid you cash outside the platform because of this glitch, don't mention that to Airbnb, as it is against the Airbnb terms of service to make cash arrangements with guests if they have booked through the platform.