payout not released

payout not released

I have not had a payout for guest who have came from the 9th June to 16th June 2023.

 

I have been kindly sent from pillar to post by the support team. Please someone from this forum  tell me what to do to lift my spirts up.

 

I am a superhost and this is the first time it has happened to me.

 

please let me know what to do next

 

kind regards

1 Reply 1
Pat271
Level 10
Greenville, SC

I recently had this problem with a booking as well. Just keep on it - keep calling the Airbnb host line until you get someone who understands the problem and can help you fix it. Eventually, it seems that most of us with this issue get the problem resolved and the payout released.

 

Keep your spirits up, and try not to worry. Also, please report back here when you finally get paid, so everyone can see that eventually there is a happy ending! 🙂