Adding a day to a reservation, jump in price

Kathryn205
Level 1
Santa Cruz, CA

Adding a day to a reservation, jump in price

A guest wanted to stay an extra day, which works fine with my calendar. He is being charge double for this extra day.

It should be part of the discount for staying a week or more. How do I get this adjusted back to the discounted rate.

1 Reply 1
Emiel1
Level 10
Leeuwarden, The Netherlands

@Kathryn205 

I assume the guest used the  "change option" in his reservation to amend it.

it is a known issue the change option does not calculate the right amount when a discount is involved.

You can change the reservation again by clicking in the "price" field and put the right amount in it.

Best regards,

Emiel