Hello Fellow Air bnb folks - I'm trying to attach photos to the directions or message part of my listing to only the people who are confirmed. We have a slightly hidden entrance to our neighborhood, so I wanted to include pictures of where you would turn to enter it. Does anyone have suggestions about how to do this? Thanks in advance.
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According to the internet today, there is a whole proceedure that started today that you can use to send people check in instructions but I haven't been able to find it yet.
You can always send them a personal email with the instructions in a pdf.
I've been searching for this as well unsuccessfully! It's a bit difficult to navigate this app. If anyone finds it pls let us know. Thank you!
Hi, you've probably all found out how to do this by now...
but I've just climbed aboard the images-by-app wagon recently 😄
And it's great!
Easy to direct arrival instructions in a pic, so guests always have it on hand.
In the app, but only on the message thread for a confirmed booking, you can see icons at the bottom where you would type a message. You can choose taking a picture with your camera directly as well as uploading one from your phone (probably also on the iPad?). Haven't tried it yet with other documents, but should theoretically work too.
And anything you send that way is then also visible on your full website version too.
A newly confirmed guest is able to send me photos directly in messages. I however, am not. He said there is a camera icon directly in the message field area (top left). I'm guessing that he's able to do us using the Airbnb cell phone app, and I am not able because I don't have a cell phone and am using the Airbnb via my computer desktop. Please confirm. I searched "Help" and the Community but didn't find my answer, but this thread came closest to it. And, I thought that maybe posting here, as well as, finding my answer would inform those here that we can do this "share an image directly to our confirmed guests" some how. It doesn't make sense to me that guests could share, but host couldn't, so there's got to be some other explanation.
Hey @Richann0, as you say and exactly as I've explained in my old post above.
I hate typing on tiny screens, so when sending for ex. my arrival pics I use my computer and phone in tandem. Computer: Text typed with 10 fingers, send. Phone: Picture(s) sent. Computer: refresh (or not) page: next text, send. Etc.
okay @Andrea9 <<ooh I didn't even know that "@" auto-feature was available, haha, until just now. Nice. So yeah I thought by what you said that it was an app only feature, but I wasn't 100% sure. I understand your reason for using both devices, too. This gives me just one more reason why I'll be soon getting a cell phone. I'm almost an anomoly not having one!
I've had this problem as well. My solution is to go to the photo app, click on edit, then rotate the photo 360 degrees until it's right side up again. Then save it.