AirBnB "Reply To" email address

AirBnB "Reply To" email address

After a client books my villa, I send them various pdf files from my Gmail account to their AirBnb email address.

 

The problem I have is that some guests have reported that the "Reply To" email address is coming up with a name "gemma...@host.airbnb.com", which has nothing to do with my name.

 

Some people get worried when this happens and I have no idea what to do.

 

Has anyone else experienced (and solved) the same problem ?

 

Thanks in advance

0 Replies 0