Log In  
Help

Host cancelled my reservation, transferring credit to another booking?

‎03-09-2017 08:43 AM
Steven233
Level 1
New South Wales, Australia
‎03-09-2017 08:43 AM

Host cancelled my reservation, transferring credit to another booking?

My original host cancelled my booking, AirBnb issued a credit and I opted to use it towards another booking, however I still ended up paying full price at checkout? 

Should I wait or request a refund? 

‎03-09-2017 08:43 AM
Reply
0 Likes
1 Reply 1
‎03-09-2017 12:45 PM
Gerry-And-Rashid0
Level 10
London, United Kingdom
‎03-09-2017 12:45 PM

@Steven233

 

Wait to see what has actually been charged to your credit card. If it is the full amount with no credit applied then contact AirBnB

‎03-09-2017 12:45 PM
Reply
0 Likes

More from Help

Explore Resource Center articles