Hi @Ana1136,
I fully agree!
Usually it takes me (per group of guests) all-in-all: Roughly 1,5-2 hours to get everything done: Acquiring the information from the guests beforehand. Explaining why it is neccessary (although it is clearly stated in our houserules, which they have to accept upon booking). Fill out a seperate form per individual in the group of guests. Verify the information on arrival. And entering the data in the government systems (I'm a remote host, trying to get the information post arrival is not a road I would like to persue).
I would be more than happy NOT having to do it. But it is the law in Portugal, as well as in many other European countries nowadays. We had guests staying before. And they were questioning this as well. So I pointed them to the official site, containing the text of the law. And then they were complaning, they couldn't read it. As it was all in Portuguese! So, I pointed them to another site, which clearly explained the process in proper English. And then they were complaining again, for the site not to be an official site.
Their only reasoning: We are not used to this in our home-country!
Well sorry, I didn't make up the law. But without ID-registration, they just can't stay!
When a guest is not properly and verified reported to the authorities and the guest enganges in criminal activities, during the stay. I can be send to jail! No, Thanks.
Guests wants us to trust them completely with our high-value investments. And they don't trust us with their personal data? But apparently they don't have any hesitation at all for giving away their private information, free of charge to Google and Facebook.
Sigh!!!