How can I reach a customer service agent in the USA?

[Randy169]

I've never had to resolve anything via AirBnb customer service so how it works exactly is completely new to me.  It's by far THE worst I've ever experienced. Each time I call I get a call center, outside of the USA. I've tried a few times already and the agents just doesn't fully grasp the issue at hand.

I've asked to be transferred to the USA and they apparently cannot do it They've just ask that I call back and that who I get is random. Is there any way to talk to someone in the USA? 

Thanks.

[Emiel1]

@Randy169,

Ways to contact Airbnb are in here:

Contact Airbnb - A Community Help Guide [UPDATED]

Maybe the other phone number or different way of contact can solve your problem.

Best regards,

Emiel

[Helen3]

Hello @Randy169

What is it that you need to talk to airbnb about?

Maybe we can help?

I have found most customer services wherever based easy to talk to.

Like most large service companies Airbnb employ call centre staff across the world as it is cheaper and gives them 24 hour cover.