How do I contact Airbnb customer service????????

Farida19
Level 1
Greensboro, NC

How do I contact Airbnb customer service????????

1

I need customer service to assist me with payment info

 

 

 

4 Replies 4
Farida19
Level 1
Greensboro, NC

How can I get in touch with AIRBNB

 

 

Rosemary115
Level 3
Chelmsford, United Kingdom

I am trying to contact Airbnb as I have introduced two new hosts and have not received any payment for this.

Diane537
Level 1
Portland, OR

I don't think anyone can contact customer support directly. The website just loops you back to the same (short) list of questions and FAQS. Then, if you have a problem, even if it has been created by a flaw in THEIR software or or a negative ramification from a "not yet perfected" policy of theirs. You look like a fool to the guests, and get threatened with losing your status as a host by the same folks who don't give you any helpline or a support center with actual human support. Starting to get really frustrated. Thanks Airbnb!

Yuni-and-Erick0
Level 10
Havana, Cuba

Hello @Farida19 ! In this link everything is explained

 

Contact Airbnb - A Community Help Guide [UPDATED] 

 

Greetings from Havana!

Yuni