How long does it usually take for support to help?

in
Phuket, Thailand
Level 2
76 Views

Hello everyone! I am an experience host with 130+ reviews.

I made my report to Airbnb support about some strange deductions from my account around a week ago and they are still silent! Is it normal? How does usually it takes for the answer?

1 Reply

Re: How long does it usually take for support to help?

in
Leeuwarden, The Netherlands
Level 10

@Sunsanee0 

Support regarding payouts always take long, as they have to forward it to there financial department. I myself experienced such a issue was resolved in 6 months....

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