My guests

[Portia4]

1. How come I was not allowed to communicate with my guests until the hours expired?
2. But I kept getting text messages from you.
3. I lost the guests with a potential earning of $7800.
4. Very upset right now
5. I tried frantically to communicate with the guest but I could not do so.
6. Is there any issue with my account?

[Marzena4]

This is a community center of hosts and guests here, not Airbnb Customer Support, @Portia4. When you get an inquiry you should be able to click it and communicate with the guest. Look in the Help section how to get in touch with Airbnb.

[Linda108]

@Portia4   I looked at your listings and note that you have two listings that are the same.  One has 6 pictures and appears confusing with the bed set up.  Possibly you meant to cancel that listing and replace with the other listing that is correctly set up.  It is possible that is where the issue about being able to communicate comes from.

Other than that observation, @Marzena4 is correct that this is a host/guest forum and if you have a problem that requires Air BNB intervention, use the guide which is found on this site.  Here is a link

https://community.withairbnb.com/t5/Help/Contact-Airbnb-A-Community-Help-Guide/m-p/16165#M728

Hope this helps

[Portia4]

Good and thank you.

[Edwin57]

no calling or texing every thing through Airbnb message board like that it won't be confusing you know what i mean