Need to change the concallation policy after a booking was made

[Matthew191]

The cancalltion policy was not set correctly, and I need to change it for this booking.  Can someone please advise how to change this for the booking?  It was just made within the last hour.

Also - is there a phone # to contact airbnb support?  I could not find one anywhere.

Thanks!

Matt

[Gerry-And-Rashid0]

@Matthew191

You can't do that - the policy for each booking is the one you have chosen at that time. You can't change it afterwards- that would be unfair on your guests