'Not able to leave a review

in
Lafayette, CA
Level 1
50 Views

Hello!  I am trying to write a review of a guest who just left & for the first time I'm getting a message that says I don't have permission to access.  Is anyone else having that experience?  Any insight to share?

 

Thank you!  Carolyn

2 Replies

Re: 'Not able to leave a review

in
Canada
Level 10

@Carolyn774  This has happened to me. I had to delete the app and reinstall. Sometimes there is just a glitch that is either on their end due to maintenance or on my end - updates or something just not clicking.  

Re: 'Not able to leave a review

in
Lafayette, CA
Level 1

Thanks for the input, @Normen0!  I'm reluctant to delete the app since it carries all my history.  And the strange thing is that I get the same response when trying to submit the review through the airbnb website on my computer.  We're new at this & I'm wondering if there's a setting that I'm not aware of. 

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