Not visible in search results

[Vanna0]

Hello. I am in Athens, Greece. My listing is active but when I ask my friends to look for it as guests I do not show up. I have had no inquiries so far that means from 7th September.

Airbnb tells me I do show up in their search.

I had been listing my property with them before for years and still the same thing.

I hardly received bookings. One guest told me that he was looking for some days before I showed up. Why is that? Any ideas?

Thank you for listening to my proble.

Vanna

[Emiel1]

@Vanna0 

Your listings are both in the search system:

https://www.airbnb.com/s/homes?host_id=12079539&map_toggle=true

(when searching zoom in on the map)

[Vanna0]

What does it mean, zoom it on the map? I search as a guest and never see my place.

I made another listing but the same thing, I do not show up.

how did you find them?

[Emiel1]

@Vanna0 

Just zoom in on the map towards your location when searching, then they will show up.

maybe read this also:

Your top questions about Airbnb Search - Airbnb Community

[Luana130]

Yes, I have the same problem... Sometimes it shows, and sometimes it doesn't. I have five apartments in the same building, and sometimes even if I zoom in it will not show, or show just one or two of them... When it is not zoomed in it is often not there... I don't know why that happens...But it really gets in the way of people booking my place.

[Vanna0]

Have you contacted the site on this? What did they say?

[Emiel1]

@Luana130 

You have 9 listings, they are all in the search system:

https://www.airbnb.com/s/homes?host_id=239372151&map_toggle=true

(the more you zoom in on the map,the more you see of them)

[Susan17]

It's called "ghosting". Airbnb has way more hosts/listings on their site, that its infrastructure/CX/tech can handle, so the only way to get around that is to regularly ghost/hide/suppress a large percentage of properties on the platform at any one time (then when hosts complain, convince them it's something they're doing wrong, or blame it on seasonal downturns, increased competition, their country's current political situation, or whatever other lame excuses pop into their head at that moment)

It's extremely difficult to get definitive information on exactly how these particular algorithms operate - even those high up in Aitbnb's tech depts give conflicting reports on the subject - but for sure, there are a myriad of different factors involved (saturation of neighbourhood, distance of listing from hot spot areas, length of time on the site - a very strong negative, believe it or not - booking rate, cancellation/resolution centre history, declines, damage claims etc etc) 

Gotta help that churn along somehow when your grossly overloaded platform is creaking under the pressure, and threatening to burst at the seams... 

[Emiel1]

@Susan17 

Airbnb shows first 300 listings on a certain zoom level. If a host is not at first top 300, then zoom in on the map is needed to show the listing. In busy areas more zooming maybe needed, as next levels can again be limited to the top 300. I answerred a lot of same questions here about "i can not find my listing", almost 90% with same answer as i gave to the 2 hosts in this thread (see above). Every host wants to be on number 1 in the list of results when entering his city or village, unfortunatelly that's not the way it works.

Although the link i gave to @Vanna0 clearly shows both listings are included in the search system, i also performed a search as a guest. And yes, she is not at the first 300 listings on intial zoom level when seraching for her place "Kaisariani" in |Greece. But after 2 or 3 more levels of zooming in on the map she shows up in a list of 85 results. IMHO it has nothing to do with "ghosting", but with "limiting".

[Susan17]

@Emiel1 

Firstly, just how many searching guests do you think zoom in on the map several times? 

And secondly, I've been dealing with my listing "disappearing" on a regular basis for a very long time now. I've spoken at length with numerous Airbnb employees - tech, CX, T&S, management, both current and former - about this phenomenon (among other things) Obviously, there are many instances where other factors do come into play, but trust me, ghosting is a very real thing on Airbnb (although it's officially referred to as "rotating")