Robert8078
San Diego, CA
Level 1
Robert from San Diego Ca. my daughter Alessandra is our onsi...
Robert from San Diego Ca. my daughter Alessandra is our onsite property manager in Montieri (GR) Italia. Our property is Casa...
I have parking so I don't check this box. It then leaves the following statement underneath it that we can't edit. I just got another inquiry from someone saying they are confused about the parking situation as we say in other parts that we do indeed have parking. Am I wrong here that this is a mistake?
It looks like a website malfunction to me. Sometimes it is very slow to register changes.
You might try checking the box, waiting a few minutes, and then xing the other box again.
It's been a few hours. It's still the same. I think they just worded this wrong.
@Kyle610 This is an example of Airbnb's bizarre and confusing wording. I think you are meant to check the box if you do have parking on the property.
I agree with all of this except I don't think bizarre and confusing are the same as wrong haha. I think they just need to take out the word "not".
@Kyle610 I see 4 different questions related to parking, under amenities - parking and facilities.
Free parking on premises - I assume this to mean a parking bay, carport, garage or driveway
Free street parking - as it sounds, free parking on the street, unreserved
Paid parking off premises - an offsite parking garage or metered parking where you have to pay
Paid parking on premises - a paid, drive-in parking lot
I would read the option you have as no ability to park in a garage or carport, or on the driveway (even if such a space exists). i.e. you can park elsewhere, on the street or in an off-premises location, but it may or may not be available, i.e. not reserved for your guests, and may or may not be free.
I see those as well, but that's not what I'm talking about. I'm looking under the "Things your guests should know" tab. If all of my amenities say I offer parking but then no matter what I do they get a message saying I don't under this tab, they're going to be confused, just like they were this morning. This just needs to be fixed.
@Kyle610 I don't have that - they must have changed the layout again, and I can't recall how that looks.
I have a "Good to Know", and an "All about...." section on my preview, and all I see under amenities is "Free Street Parking" which is what I selected.
I don't have that option you are showing, although I vaguely remember it.
EDIT: I see it on the app under Property Info. Mine doesn't have a selection - I'm going to leave it alone. The desktop and the app versions look different. But my Preview shows the right thing. Which is I that have free street parking.
Gotcha. How do you report something like this to them? It seems kind of obvious that they just need to make a simple little fix that should take someone 5 seconds to fix.
@Kyle610 All you can do is provide feedback. Maybe someone, somewhere will read it.