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Pre arrival details

‎09-04-2022 08:29 AM
Ben4512
Level 1
‎09-04-2022 08:29 AM

Pre arrival details

Hi, weve had our first booking via air bnb which is great but when we take private bookings we email out a pre arrival document which details how to find us, how to check in etc etc. Our first guest arrives in 7 days is there a way to email this document to the guest.

‎09-04-2022 08:29 AM
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‎09-04-2022 07:51 PM
Gordon0
Level 10
London, United Kingdom
‎09-04-2022 07:51 PM

You've got their number, so why not connect via WhatsApp and send the doc? That's a sure-fire way (usually) of seeing if they're received/opened it, @Ben4512.

‎09-04-2022 07:51 PM
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