Pricing/Adding cleaning fee, taxes, etc.

[Jill108]

I just started using Airbnb and have used Homeaway for years.....so for the pricing I am used to putting a base price per night and then when the invoice is listed out Homeaway adds the cleaning fee and taxes on to the bill for a total.  I just received my first reservation request through Airbnb but I only see that it adds the nightly fee into the amount due and nothing for cleaning or taxes or security deposit, is this correct?  I thought I put all of that information in to the pricing.  Do I need to build those numbers into my nightly fee or how do most of you work that?  Do you have them pay the cleaning fee separately?  How does the security deposit work?  Thanks for the help!

[Cynthia-and-Chris1]

Sounds like you need to do a little more research before "going live" with your listing here on Airbnb.  Do some exploring on the Help Center and all your questions should be answered there.  In the meantime, I would SNOOZE your listing to avoid another booking.

[Geraldine40]

I noticed on an upcoming booking my guest itinerary did not include my cleaning charge.  What do I need to do to correct?

[Robin-and-Kosha0]

I cannot see how to add a cleaning charge, or a way to charge for additional guests?  The Help site says there is a Pricing option in the top right hand corner but not on my laptop!

[Branka-and-Silvia0]

@Jill108 @Robin-and-Kosha0 @Geraldine40

go to host / manage listings / click on your listing and open calendar

in upper right corner you will se two links : Availabilty settings and Pricing settings so click on Pricing settings / extra charges and currency

there you can set cleaning fee, security deposit etc...

[Robin-and-Kosha0]

Thank you so much, Branka and Silivia - done! 

[Eric261]

I did this and there is no selection to add taxes. We just had our first booking too. I was positive I had added the taxes onto our listing, but I can't find them anywhere and now can't find a place to add the taxes back on. Can someone please help?

[Cynthia-and-Chris1]

@Eric261  You might be thinking of another site because Airbnb does not have an itemized line for taxes.  Hosts can add the tax amount into the nightly rate, or they can collect it from the guest separately through a Special Offer/Resolution Request or in cash at the time of check-in.

Read more here:  https://www.airbnb.com/help/article/481/how-do-taxes-work-for-hosts

[Sean93]

i see other listings with an amount listed for tax and sevice

but I cannot do these adds on my property   please help

[Kathy181]

The inability for guests to have taxes added automatically when they request a sreservation is endlessly frustrating to me.  VRBO has a separate line for taxes that is a percentage of the stay and works beautifully.  It's impossible "add taxes to your nightly rate" as Air suggests.  Local taxes are collected as a percentage of the total rental--including cleaning fees, pet fees, etc., and as owners, we have no idea what that total will be until we have the number of guests, pets, cleaning, etc.   I very clearly state in my properties' descriptions that I will add 10% tax to their total.  I have to accept the reservation, and THEN send through an alteration to add the tax. Shouldn't be a surprise, because it's the second sentence in my property descriptions, but I consider this one of the biggest flaws with Air and the single reason I do not do "Instant Booking."  Because then I am ALWAYS having to revise the reservation, which looks like a big "bait and switch" to travelers.  I hope enough people complain about this to Air so they make this easy fix. 

[Eric261]

I had the same frustration too until I realized in NC they collect the county occupancy and state taxes and submit them for you. I verified this with the NC State Treasurer's office as well as the county's tax office. This makes it very convenient. Now I don't have to worry about reporting the taxes every month like I had to do with VRBO and TripAdvisor/Flipkey. Maybe they do the same for CA?