I have a guest arriving tonight and he would like to stay 2 nights at location #1 and then move to location #2 for the next two nights.He has booked all four nights at location #1. How do I transfer or send special offer for location #2?
You cannot. This is actually seen as 2 separate reservations. You can amend the first reservation to only be for the first 2 nights and they will need to send a reservation request for the other location for the last 2 nights. Special offers can only be sent to inquiries, not to confirmed reservations. If you want to offer them a special price for the second location, have them send an inquiry so you can send a special offer at the agreed price.