Superhost of 3 years left out in the cold by Airbnb

[Kirsten22]

I am a Superhost with 390 reviews.  After 3 years of hosting, suddenly our listings don't appear in the search results for our town.  Help Center says it's because there are over 300 lisitngs in our town and won't help us.

After 3 years of 96%  5-star reviews, our business is being destroyed.  

Our homes are all totally green, sustainable and off-the-grid and provide our guests with an amazing experience along with an education in green, solar living.  Now, we have received just one booking inquiry on our top proerty in a month after having 80% occupancy for 3 years straight.  So sad.

What can we do? https://www.airbnb.com/rooms/1385633?preview

Thank you.

Kirsten

[Val20]

could you please tell me who to contact? which email, which phone number? Thanks!! I am a 6- time superhost and all of a sudden I am not getting inquiries, it has been 1.5 months....

[Val20]

@Zacharias0 That was so mean and unhelpful 

[Zacharias0]

Its the truth. We've all been there. You stating my comment was mean and unhelpful doesn't change the fact that it's true. Not sure what's "mean" about it, but you should be focusing on getting tough and finding a solution. Waiting around and expecting AirBnB to give a *Bleep* is wasting time. This topic comes up every week and the results are the same. Heck even one of my listings suffered this problem, but I found a way around it and am back up to 74% occupancy.

[Val20]

@Zacharias0 Fine but can you share how you fixed your problem???