There is another or noname registrated on the adress with the names Linnea or Mark

[Karen1580]

We have book and sadky enough oaid about 10.000 kr and now we cant find any on the adresse, with the names on the host and onky an answer on that a family member is going to meet us with the key. We need help, to get alll informations , as there is no on the adress with the hostnames, or to cansel it to get the full pay,ent return.

[Emiel1]

@Karen1580 

You can contact Airbnb to discuss the issue:

Contact Airbnb - Community Guide [Updated]