@Joni94 Something else. I would suggest that you word your listing description differently. I know you are just trying to show that you are hospitable and attentive to guests, but it reads as if you are inviting guests to be demanding and entitled, which may be part of the problem with these guests.
"...and have every possible comfort available for them. Whatever you need to make your stay that much better is just a phone call/text away.
Extra towels, bedding, blankets, wok, juicer machine, and an Xbox upon request.
If I have it, you are most welcome to use it."
Guests should not be led to expect to be catered to. They should expect only what is offered in your amenities list and nothing more. Simply saying that you are a phone call away if they need assistance with anything is plenty good enough. Good hospitality isn't the same as giving guests carte banche to ask for whatever they want. You can always let guests know when they arrive that you have extra blankets if they are cold, just to let you know, but things like towels and sheets should be changed out on whatever schedule you feel is reasonable, not just handed out because a guest uses a towel once and throws it in the floor.
And if you start loaning out expensive things like your juicer, don't be surprised if it comes back broken or unclean.
If you get some long term guests who you really like who prove to be respectful and appreciative, there's nothing wrong with offering them something special, but don't put those sorts of expectations in your listing ad.