an idea to be helpful to new hosts AND to make Airbn into a more host friendly organization

[Annette33]

Considering the endless complaints here in the forums on how Airbnb is just not available and how thus losts of particularly new hosts end up frustrated and discouraged: 

 Airbnb should regularly run 2 hour workshops in each bigger location, put one of us more seasoned hosts in charge to take people through their own listing, and then 5 typical scenarios that might show up, and how to solve them/deal with them.

that would save them a lot of phone calls and create much better good will towards Airbn the organization. I  just realized a while ago that some hosts here are getting paid  by Airbnb to be "experts", I imagine to be available to individual clients on the phone or per messaging.

My idea would put 20 or so of those advice seekers together and give them a methodical run down on how to handle their listing and typical problems.  seems much more effective to me.

Well now, I should even get paid for this idea

[Momi0]

@Wendy-and-Frank0   I dont' know if I should laugh or shake my head at your silly corrective post, but what I will do is write this:

" THERE are some beautiful Airbnbs' in Hawaii, but thankfully 215 people made it THEIR choice to stay with me and enjoy my delicious gourmet Hawaiian breakfasts!"  - just saying.  LOL x100

@Michelle266  Thank you for your continued support and positive vibes.  Can't wait to cook for you and Sam too. 

[Wendy-and-Frank0]

@Momi0, much better.

[Momi0]

@Wendy-and-Frank0  FYI - ABB Community Center only allows a very short period of time to edit ones' post.  (I think its 1 hour maybe??)

However, THERE is no time limit for one to edit the grammar and punctuation mistakes in THEIR listing.   LOL!!! 

Let the good times roll.........

[Nancy67]

“Their car is being repaired, so they’re taking a cab to get there."  

[Momi0]

@Nancy67   Did you make yourself laugh too writing that?  

We have to be careful or we might get reported for going off topic on this thread!  HAHAHAHA  (thanks for sharing)

[Wendy-and-Frank0]

@Michelle266, what does @Momi0 charge for her expert advice?

[Rachael26]

@Michelle266

Yes I was wondering the same thing? My mother has a fabulous house in Maui with a separate apt she would love to Airbnb - but wants someone to help her who understands Hawai'i. How would she contact  @Momi0 ?

Best Wishes.

[Michelle266]

Hey Rachael! I think it's best if you private message @Momi0 directly as she has the details of her consultancy packages! You can click on her profile and send her message, I think that would be the best way. Hope it helps!

[Rachael26]

@Michelle266

Hey thanks Michelle! I haven't figured out how to message another host except through posts like this one when I can click on a profile pic? But I will direct my mother to this thread so she can do that (I have just emailed her the link). If she can't do that I have advised her to use the 'contact'button on Momis listing page. Thanks again.

Best Wishes.

[Momi0]

@Rachael26  Happy to help you.  (on private messaging another host on the CC)

1.  Make sure you are signed into your ABB account.

2.  Move mouse over to the left of the host post onto the host profile pic

3.  There will be 2 buttons that pop up.  (if it doesn't, that means you are NOT signed in)

3.  Send Message or View Host Profile.

4.  Once you click on the Send Message host button, that message can be written and will be sent to the host CC private message INBOX....however, keep in mind, there is limit to the number of characters to create your message.  Thankfully, they have finally added the feature showing how many characters are being used.   Thank you for writing back to me.  So Happy to help your mom.

[Momi0]

@Rachael26   Michelle tells me you were interested in reaching me for your mother in law's possible ABB apt.  I would love to help as long as she won't be competition....hahaha...just kidding. I have helped many ABB hosts here on O'ahu which is where I live and host.  I am sending you a private message through this CC and it will be emailed to you.  Feel free to reply anytime. I always reply within one hour or less......just like I do as an ABB Superhost.  🙂

Thanks for your message.....really appreciate that.   

[Michelle266]

Hi @Wendy-and-Frank0! She has some consultancy packages depending on how much the host needs assistance! You can private message her in Community if you'd like to get to know the details.

[Wendy-and-Frank0]

Thanks, @Michelle266.

Are you getting something from the service that you don't get from the forum or ABB's help pages?

[Oren4]

I think this is a wonderful idea @Annette33

When I first started hosting with AirBNB, I had a lot of questions and no one to turn to. I was learning on the fly and that wasn’t super fair to guests (or myself if something went awry).

I caught a very fortunate big break and was introduced to @Momi0 and she immediately took me under her wing. Momi not only helped me through some very stressful situations, but she quickly got me up to speed on best practices to be proactive in addressing some of the most common AirBNB pitfalls before they happen.

Whether via one-on-one phone calls or WhatsApp message groups, Momi imparted years of wisdom in bite sized portions, always with an emphasis on immediate application. Momi helped me write house rules that alert me to disrespectful guests before they even check-in. Momi helped me understand how and when to reach out to AirBNB support and how to engage them for the best results.

The bottom line is that no one knows immediately how to be a good host without getting advice from those that are already successful hosts on the platform. There are lot of “firsts” that can be avoided, whether it’s your “first time to call the plumber or the police” or your “first negative review” or your “first bad guest interaction.” But all of these require pattern recognition and proactive efforts that only a seasoned host can apply. Without someone looking over your shoulder the first few bookings, it’s easy to get taken advantage of or turned off from ever hosting again.

It’s not just learning and imparting wisdom, but a support network. As hosts, we interact with lots of guests. But how often do you interact with another host if you don’t seek one out? What happens when you need to re-book a guest in an emergency? AirBNB is a community and the more we’re all interconnected, the better our service becomes and the safer we all are.

I’m very thankful I connected with someone like Momi, but not everyone gets to experience that. Anything AirBNB can do to foster and accelerate connections like that between young hosts and experienced hosts will only make the entire entire community stronger.

[Kathy115]

I just privatelydomained and trademarked Air-Bee and am creating an Air-Bee program with my guests. First, they are Air-Bees at different levels until you become a Queen Air-Bee. We decided not to have men be elevated to the level of Drones because after they mate with the Queen, they die. Drag.

So male Air-Bees move through levels until they are Air-Bee Kings.

Apropro the existing household hierarchy "across the pond".

Cannot forget the younger adolescent and teenage Air-Bees, the Guards. In accordance with the "changing of the Guard", at age 18 they will either become Queens or Kings. 

And how is all this facilitated? Through Air-Bee membership ID cards, photo/laminated, punched once per stay, and T-shirts  emblazoned with the Air-Bee/The Write Place Crest  and the Queen, King or Guard's name on the lapel.

The program name, the program concept and crests are also trademarked and privately domained. 

I have only one listing but will make Superhost in July after opening in mid-February.

In previous businesses I sussessfully executed a program of this type, and not every guest will want to "play" but it is indeed play and fun and I've never had an experience of this not increasing business.