Help

HI AllI had 3 guests stay with me one night in Feb and while they booked the site said the payment was pending. The guests told me the payment had gone through when they left me but I have not received any payment and their booking now shows as canceled!P... Latest reply by Martha16

hello! I can not find where to set, that I want only guests with verified id to book my room. can i do that?thanks Latest reply by Alen0

Figured it out!

Hi, Guest left me a review and I have done the same. However, I am not able to see the review. I has never happened earlier, not sure what could be the issue. If anyone else faced a similar situation and has a potential solution then will appreciate your ... Latest reply by Jeet0

My guests have arrived and checked in.How do i show that they have arrived Latest reply by Gerry-And-Rashid0

Hello, I am having trouble adding a bank detail for payout method. The problem is it does not have the option of the bank I use which is currency IDR for BNI or Bank Negara Indonesia but the current bank that is registered is the same bank but in USD. Als... Latest reply by Dery0

A guest instant-booked my place and sent a message at the same time asking to check in early. I responded quickly that I could not accommodate that request (that was clear if they had looked at my calendar and seen I had someone else checking out the morn... Latest reply by Stephanie6

I wand to have another profile for my listing as well as the existing one. Latest reply by Hamid2

Hello, I am about to book an apartment who claims a security deposit. Does anyone know if that amount will be blocked on my account from now until I leave the apartment or it will be blocked on the day of the check-in? Thanks, Anita Latest reply by Anita18

How can I chance the dates of the reservation? Latest reply by Jeet0