cancelations

Pentechlodge0
Level 1
Cape Town, South Africa

cancelations

a guest from another country booked after two before his same day 2pm check in canceld say he had been double billed by the system now he canceld two ours before and the money is still pending what must i do

1 Reply 1
Ana1136
Level 10
Ohrid, Macedonia (FYROM)

@Pentechlodge0 do you want to refund him? If not you don't have to do anything, Airbnb will give him a refund according to your cancelation policy. 

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