Hi everyone, i joind rbnb since 2017,not the 1st booking but 1st encounter such a host. so my story are, was going to fly out from where i live on the 7th and do mypcr on the 6th got the result tested positif corona.
new rules from the indonesia had to be fully vaccinated as we had only 1 dose. and new rules from oman banned indonesia as the red country. great
i tried to ask the host what do i do she said i dont know, i contact rbnb, no response, read through the list as they have(rbnb) i cancel under extenuating circumstances under covid policy wich is iam tested positif, since 10 days no reply, even the host after 72hrs dont reply the world is silent. i paid $2259 , i cant throw away just like that cos the host and rbnb didnt reply?
i call rbnb call center no answer
contact customer service since 10days no reply either
contact the host asking about refund no reply, we are saving money to paid for our vacation, and they dissapear,
please help anyone? give me advice