As a Superhost for a LONG time, I was surprised to see that I needed to "work on" Basic Requirements/Accepted Reservations. It seems that legitimate reasons for declining a reservation are not taken into account. Some I have encountered with guest reservations were:
- not having a profile, no recommendations or reviews and not responding to questions
-asking to accommodate more people then listed and not pay the additional charge
-wanting to bring a pet even though the listing specifically states "no pets"
-wanting to bring young children when, for safety reasons, the listing specifically states "no children"
As more and more "first time" guests use Airbnb incorrectly.....some deliberately....hosts should not be penalized for declining a reservation.