The "Lowest Reviews" tab is a TERRIBLE idea! I work hard for my guests, but there will aways be someone who has to be difficult. It doesn't matter if a problem is caused because a guest didn't follow the rules- these people will blame the host.
Airbnb is working against the hosts, not promoting the excellence that should be rewarded. A few months ago I suggested to Airbnb that the lowest rating out of every quarter or lowest of 10 reviews should be dropped. That would compensate for personality problems. But now they are promoting negatives.
I'm fairly new to Hosting and have done pretty well, but just ONE disgruntled person who didn't follow directions, brought what should be a 4.8 or 4.9 down to 4.5. Not bad... but not an accurate picture of my listing.
Now it seems that the Host's needs are not being considered. Will they now start posting the worst guests? Who in the world would think this up, and actually post it?