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Payment issues

Payment issues

Status: Archived Submitted by on ‎16-06-2017 04:00 AM
4 Comments (4 New)

Airbnb needs to fix their paymeny issue. I have a guest that is staying for a whole month who booked with me 5 days ago, and I have yet to receieved payment for this stay. Airbnb customer service keeps giving me the run around with no clear explanation. This is horrible service in my view.

Comment
4 Comments
HyangHee0
Level 3
‎18-06-2017 08:25 AM
‎18-06-2017 08:25 AM

Hi Mane,

Has your guest already checked in?

We always get credited the full amount, the day after guests check in.

Believe that's the Airbnb rule...

Liz143
Level 2
‎22-06-2017 11:10 AM
‎22-06-2017 11:10 AM

I have the same issue.  My guests are halfway through their holiday and have not received any payout from Airbnb.  Any suggestions please 

Liz143
Level 2
‎22-06-2017 11:15 AM
‎22-06-2017 11:15 AM

How do I contact Airbnb about my outstanding payout.

Morgan46
Level 2
‎23-06-2017 05:07 PM
‎23-06-2017 05:07 PM

I have the same problem- seems like a lot of hosts are experiencing this within last month! Is something going on with AirBNB?! What do we do? How do we get our money?