Reporting a decline guest

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Reporting a decline guest

When a host declines or cancels a reservation they feel uncomfortable with or unsafe with.  Due to instant book these guest have access to my phone number.  How can we prevent or report harassing behavior if they abuse the information they have privialge to as there is no review that will take place.  Can airBNb not just make a rule that canceled guests are not aloud to contact host unless through the message thread this should go for guest that have an open case for Host Garentee.  

2 Comments
Kelly149
Level 10

@Amir46 you can block guests in the message thread... once they have your cell # you'd have to use tools from your phone carrier to block them there.

Certainly let ABB know if a non-guest is being harrassing

Amir46
Level 1

How do you block a guest in the message thread?