Airb&b rip me off

Seema7
Level 1
Hamilton, Canada

Airb&b rip me off

I wanted to bring to your attention the worst experience I've had with Airbnb. Guests checked into my unit and broke my bed and shower glass. Damages over 3000. It took many back and forth submission of receipts and invoices and estimates and nothing but hassle from Alfanso at the resolution centre

2 Replies 2
Harriet5
Level 2
Seattle, WA

Did you ever get paid the damage amount?  This is very important.

Marzena4
Level 10
Kraków, Poland

Hosts are hardly ever refunded for any damage their guests caused, @Seema7 and @Harriet5. Rule No.1 - you should limit your trust in Airbnb's deposit claims and simply check on guests. 

// "The only person you can trust is yourself"