Anyone disturbed by the way the CO2 & smoke detector amenities are shown?

Sarah977
Level 10
Sayulita, Mexico

Anyone disturbed by the way the CO2 & smoke detector amenities are shown?

While I understand the need for a safe environment, I'm really upset by the way Airbnb has now pasted those amenities prominently on our listings, with a big black line across them if you don't have them, as if you don't care about your guests' safety and you're a negligent host.

 

This is yet another brilliant idea from people sitting in offices in first world countries who don't seem to be aware that they are working for a worldwide platform, where the need for such things is not applicable in all places. Just like when they decided that all hosts must provide sheets and towels- there was a huge outcry from hosts in many parts of the world, mostly ones with beach cottage listings, where those things have never been provided, aren't practical to provide, and people who go there don't expect. There was such a huge outcry, that Airbnb backtracked on it. You'd think they'd have learned something from that, but apparently not.

 

I do use LP gas for my hot water and cooking stove. The propane tanks, as well as the water heater are OUTSIDE. There is zero way there could be carbon monoxide from that in the house. As far as the cooking stove goes, that's, of course, in my kitchen. As I live in the tropics, the many windows are ALWAYS open. Even if there was carbon monoxide (which is obvious- the stove flame will be burning yellow or red rather than blue, I'd see that, I live here) with the many windows open, fumes would be so diluted, a detector wouldn't even pick them up. Additionally, the kitchen is in an entirely separate wing of the house than the bedrooms that are on the second floor, and accessed by an outside staircase. There is no upper story at all over the kitchen, and even if the bedrooms were over it, the kitchen ceiling is a foot thick concrete slab.

 

Smoke alarms- my house is entirely concrete construction, including the roof. The windows and doors are made of metal. There is no way there could be a house fire, it's physically impossible. Airbnb suggests "Mount the smoke alarm outside the guest room door." I guess they assume that all homes are just like theirs, and that the bedrooms open off a hallway. My guest room door opens onto an outside balcony. I guess I should hang a smoke alarm from the sky.

 

Neither of these safety features are of any use where I live. They're about as useful as coals to Newcastle. Yet I now have them boldly featured on my listing description with a big bold black line across them. Bad girl, bad, bad. Doesn't care if her guests die.

 

Why not put them in the amenities box that hosts can check off and guests can click on if they're so concerned? They don't put any other amenities we don't offer on our listings with a black line through them. This is totally unfair and ill-considered.

84 Replies 84
Dave428
Level 1
England, United Kingdom

I do not agree about smoke detectors, as any property with soft furnishings is at some risk and should have one (at least one). However, I do agree about carbon monoxide detectors.  My property does not have any kind of gas burner/heater and neither do adjoining properties (we've no gas supply or tanks) and so a monoxide detector is completely unnecessary. Yet that black line strikeout does make it look like I'm being a bit negligent as a host. I do, of course, have a smoke detector. I appreciate that AirBNB are trying to do the right thing but don't think they've got this one right. 

I totally agree Dave! I live in Australia and have far more than the minimum fire standard expectations legislated by the state of NSW/Australia. It is not compulsory to have carbon monoxide detectors, only smoke alarms. I raised my objections in having to pay and install an appliance in excess of the two smoke detectors, building fire alarm; fire extinguisher and fire hose outside the door of my apartment and a fire blanket hanging in my kitchen. The Australian fire standards only specify smoke detectors outside each bedroom within a home, and if you don't use an open fireplace or a gas-fuelled heater or gas-fuelled hot water system, having a carbon monoxide detector is superfluous as the smoke detector will already detect smoke generated from a fire. 

A clear example of knee-jerk reaction and a 'one-size' fits all. Having said that, someone on this forum said AirBnB were offering free combined CO/smoke detectors so I have ordered one to replace one of my two smoke detectors. 

What I do object to is having my listing automatically downgraded from the 'Work Collection' so rang Air BnB Support who suggested I still check off the CO monitor on the site listing and then email Air BnB with evidence that I already follow all the legislated fire requirements for my state....which I will do.

Sarah977
Level 10
Sayulita, Mexico

So here's one for all you who are insisting that these things are necessary for safety- I have a guest at the moment who has a high sensitivity to electromagnetic waves. (No she's not a fusspot who is allergic to everything- it took her years to find out what was screwing around with her nervous system) If I had a smoke or CO detector in the guest space, this would be a safety concern for her and she would have had to have me disconnect them.

Nikki39
Level 4
London, United Kingdom

One guest compared to many

I don’t agree with the new workplace rating requirement where you to have a smoke and carbon monoxide detector. I understand the safety features of each. However, as I explained to the ABB CS person, I have a hardwired smoke detector in my listing but a CM detector is not applicable because there are no gas appliances or gas powered mechanical equipment in the listing. All he could do was repeat the new policy and let me know I could no longer have the WP rating without both detectors. Am I missing something here. You want me to install something that I do not need, will never be used and is not applicable to my listing just because work guest say they want it?! How about ABB create an amenity box that we can check that says CMD not applicable-no gas present. Think that might work instead?

Laura2034
Level 2
Birch Bay, WA

Our rental is completely electric and there is no garage or enclosed parking. So when we went to buy a CO detector we were told it was useless in our situation and a waste of money. But because of the BLACK MARK way of showing on the listing, I am inclined to get one anyway. We should not be penalized in the listings if we do not need a feature that is essential to other homes. As hosts, we should be able to have our personal situation taken into consideration. Airbnb should have a better way of sharing the info without making us look like horrible ,careless people. Has anyone found assistance with Airbnb to correct this problem?

 

@Laura2034  Although i'm still irate about them pasting that across our listings, like we don't care if our guests die, what I did was add, under "Other Things to Note", exactly why those things are unnecessary at my place. Whether guests read that far into the listing description is another story. So far, the lack of CO detector and smoke alarm doesn't seem to have stopped anyone from booking my place.

Mari98
Level 2
Kongsberg, Norway

I got a property in Norway and here it is not normal to have any type of gas in the house. But still I got a carbon dioxide from airbnb for free so I guess now I'm covered for something that is not there... But it might be that someone is bringing a tank of gas...? 🙂 But otherwise I think it is kind of silly to require it when there is no such source in the house! They should also require a smoke alarm that is connected with the other smoke alarms in the house so that if there is a fire in another part of the house they will hear it. 

Then you have no way to tell where the fire is and where not to go!!! dumb DUMB DUMB!!!   I hate the idea of hardwired laws also if you live in a power surge prone area one or more detectors is likely to be destroyed or worse a 'silent' fail where the  problem lies in the red wire that communicates with the smoke alarms.  Even pushing the 'test' button won't work as it may still sound thru the testing apparatus but not when it actually goes into alarm mode.

 

 We have that situation so an expensive tear it all apart fix doesn't mean it will actually STAY fixed as we have these fast power blips and dips a few times a  year but not often enough to get used to it.

 

Oh and If they are all-a-blaring the only thing this accomplishes is make you likely go deaf not too long from now but it will make the ear nose and throat specialists rich! 

 

Then you will never hear a smoke alarm again in your life!!! WOW!

 

 

Sarah you are soooo right! We live in a small greek island where there is no gas at all, everything works with electricity. I dont know where the carbon detector would be useful. Only in the way it is shown in the listing. It is a pity that people in their offices decide about something completely non-sense, without thinking if its applicable everywhere. By the way... i am still waiting for the free airbnb carbon monocide detector to arrive 

Peter2482
Level 1
England, GB

I totally get the points you are making, however these alarms cost about 5 pounds each. Hardly breaking the bank to put then in, quite simple really. 

@Peter2482  The cost isn't the issue. It's requiring something that has zero purpose. It would be like requiring all hosts to put up baby safety gates all around their listing even if they don't host babies and children.

And no, it's not quite simple to put them in in many places. Hard wired is impossible in homes with concrete construction without jackhammering out the walls, and in tropical climates, batteries last only a short while and would have to be constantly replaced.

Zero purpose?  Yikes. They save lives, are cheap to buy and easy to use. This isn’t the hill to die on. 

But think of the invisible childrennnnnnnnnnnn!!!!! 🤣

Well said Peter

 

And long-life battery CO alarms are around £15 at the moment in the UK - not much to pay to save a guest's life; you are taking their money by the way. 

 

I understand it is frustrating if there is no gas or other fuel-burning appliance in the building, but in apartment blocks CO can come from an other apartment in the building and can kill. 

 

Avril's very sad posting says it all. 

 

Michael

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