Hello Fellow Airbnb Hosts,
I wanted to ask for your advice / thoughts...
I have just received an instant booking from a woman who has one BAD review associated with her profile. Upon reading, it would appear she was part of a larger group staying in someone's apartment. They arrived with MORE people than booked (8 rather than 6), and after a couple of days of bad behaviour, noise, disruption and upsetting the neighbours, they were asked to LEAVE.
The guest does NOT have a completed profile with a head shot / photo, gives no information about herself or the other two people joining her.
I always go with my gut reaction on these things and alarm bells are RINGING!!!
Would be great to get your thoughts, as I am always conscious of Airbnb's 'Approve / Decline' stance on bookings and feel it is quite negative in many situations. Forcing me to decline isn't always black and white i.e. a person recently requested to stay in my property but did not drive and we are very, very remote. They clearly had taken no time to read my listing. In this situation, I felt another property would be more suitable for their needs i.e. in a town or near public transport to ensure their stay was enjoyable.