Hosting

I spoke to the gentleman by phone and I have no idea why that would be. Most of our listings come through VRBO. Very disappointed that Air BNB does not provide any additional information on the reason why they cancelled him and there is no way to contac... Latest reply by C-C0

I deleted a listing lasy year (not snoozed) but would like to relist it. Is that possible, or at least to get the pictures so I can post them again? thanksanna Latest reply by Kristian10

How or who do I make contact with to request removal of an Airbnb listing. My property is being listed on Airbnb by a holiday letting company without my consent. I have now terminated the contract with the letting service. I was alerted by a guest wanting... Latest reply by Jane113

So I had a terrible experience with a guest. I was classy on the review of him. But his review was nasty and full of lies because we had to go through Resolution Center and I was awarded the fee. He had reviewed me first, then I reviewed him, and addresse... Latest reply by Lou14

Dear hosts,I had an enquiry from a guest that I found uncomfortable with. He asked me to deal outside of Airbnb to skip service charge. I refused and decided to decline the inquiry. However I found he still able to message me. As I use instant booking for... Latest reply by Coln0

So my guests were still sleeping at 12 when they should have checked out at 10am. They didn't leave until 1pm so I popped over with my husband and there was cigarette ash all over the coffee table and the apartment stank of cigarettes and the heating l... Latest reply by Andrea9

Hi, fellow Hosts! I'm hoping you can offer some advice.... I'm a Super host in Hawaii, and recently stayed at a property in the LA area that seemed to me a very poorly managed place; communication was minimal, check in was confusing, requiring me to call... Latest reply by Andrew90

I'm a fairly new host, and we have a property on an acreage with a septic system and water well. I assumed everyone knows that a septic system is more "delicate" than a city sewer system, so made no lists of "Do Nots" on my listing in regards to the septi... Latest reply by Karen-and-Brian0

Really don't want to discuss this in an open community. Can someone from Airbnb contact me please?? by phone or email is fine....***. thank you Latest reply by Gina12

Our listing is in Switzerland. My husband (he's Swiss, I'm not) tells me to leave the folded bedclothes in a stack on the table. He says that in this type of hosting situation, guests should make the beds. He makes a good point in that we have, for exa... Latest reply by Linda108