Hi, I am trying to discover what would be the best photo for the listing profile. This photo comes on the search and I have been changing some times and can't decide for one in specific that could get better results. Can a photo get more views then other?...
Latest reply by
Carolina72
I know that AirBnB owns the rights to the photos taken from the professional photography shoot, but I'm wondering if we can purchase the photos so that we can have bigger higher resolutions of the pictures taken?
Latest reply by
Stephanie6
Hi, I am a host in Vancouver, Canada. A guest has recently asked if he could borrow one of our bike intermittently while staying with us. I've read a previous post that suggests I should collect a security deposit from him during his stay incase of theft ...
Latest reply by
Melanie58
After a guest has checked in and wants to cancel the rest of their reservation, they can alter their reservation or cancel it. Is altering the reservation a loop hole for the guest to get out of paying the remainder of the trip as per the cancelation pol...
Latest reply by
James1
Hi. We have someone who wants to book with us. On their verfication profile it says they have one review- but we can't read it. Any idea why? Can you not read someone's reviews until you accept their booking? If so- that seems to defeat the object, somewh...
Latest reply by
Melanie58
Hi Everyone,We just had guests complete a 30 night stay, with check-out on Sunday, July 31. We have yet to see the pay out from AirBnb (as of August 8). In the Future Transactions tab, the reservation is listed, and it just says that the payout is pendi...
Having had several successful AirBNB bookings and payments, my last booking had an error. We charge €60 a night and the booking was for 3 nights. The mathematics shown was 3 nights x €60 = €179 (not €180). How do I go about rectifying this - only a eur...
Latest reply by
Josipa2
Hello,I had hosted someone for 2 times each 209 dollars since July 11-15 and July 18-22. I did not receive the payment until now. the status shows pending. My payout method is verified and I already received a payment from a recent host on August 4-7. Wha...
Latest reply by
Roger17
I spoke to the gentleman by phone and I have no idea why that would be. Most of our listings come through VRBO. Very disappointed that Air BNB does not provide any additional information on the reason why they cancelled him and there is no way to contac...
Latest reply by
C-C0