My guest went on a day trip and left the windows open in the apartment, which resulted in a draft and one window got broken. I dont charge any fees in advance, which is my bad. Is there any way to have them pay for it? Resolution center only shows my f...
Latest reply by
C-C0
Two guests booked our studio for four days and left after two because Dubrovnik is "too turistic" for them.After that guest demands from me to give them back the money for two days that they didn´t stayed.She saw that my cancellation is flexible, does th...
Latest reply by
Barbara234
Hi, Is anyone else not happy with the payment plan for a luxurious house? I am not happy renting out my house in France and only getting paid after their holiday! Cannot contact airbnb to ask them to review this policy. It is alright for one night stay...
Latest reply by
Stephanie-And-James0
Hi there, i need an advice about cancelation of reservation. Today i welcomed new guests to my apartments, as agreed, and they had compalints about all the things that were in description of my property, which were clearly stated in desription (floor, one...
Latest reply by
Deb29
I host a whole holiday Villa (8-10 occupants) in Istria/Croatia. The pricing suggestions appear to be much lower than an appropriate rate for a whole house of this size/quality in this region in the high summer season. Does the dynamic pricing suggestio...
Latest reply by
Julia115
I set my basic price as $59 usd but in the ad it shows $61 usd. Also my Security deposit is $149 but in the ad it shows $153.Please help to solve!
Latest reply by
Cheryll-And-Roy0
Hi everybody!how can i know how much guests i hosted since i start to list my space and not just the last year?Thanks!
Latest reply by
Elaine-and-Duane0
I had a guest who had inquired about booking my condo fo 2/17-2/24. They said they had problesm with AirBNB app and were not able to book it. They turned around and booked the week prior, for a much cheaper rate than I would have allowed. My calendar s...