Dear hosts,
I’d like to ask your opinion.
I had a bad experience few days ago with guest which is dishonest and disrespectful. She instant booked my property for one night. I have 3 listing on same location beach front and she booked all 3 of it. Maximum occupancy for all 3 listing is 10-12 person, she booked only for 8 person, she said she has an uncle who has a villa nearby so her group of families also stay in that villa.
I was a little bit suspicious with the total guest, so two days before she check in i sent her email to remind her about check in time also i inform her that my property is only for max 10-12 people and if she need anything she can just call me. she replied and confirmed that only 8 person who will stay.
it turns out more than 15 people slept in my villas, these people come and go, back and forth from the beach side, from my villa to my neighbor villa (a small villa, studio type).
And what made me shocked, they left the house so dirty with all sand and water all over the floor, and so messy because they move the furnitures didn’t bother to move them back.
I am new to this hosting, usually i am a guest and i used to clean up the house i rent before i check out because i always want to leave the house same condition as when i am check in, this is to show i respect my host and thankful for they allowed me to rent their house.
So these people behavior really made me sad.
This is not about money but more about dishonest and disrespectful people. Maybe they think they already pay and they can do anything to the property they rent.
Now what should i do, should i wrote a review for this guest? but considering their bad manner they can also wrote a dishonest review about my listing.
Can i report this to airbnb?
